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Two Simple Ways To Speed Up Restaurant EMV Transactions

With EMV, one of the biggest complaints from both merchants and customers is slower transaction times. For restaurant owners, slow transaction times are likely to frustrate customers when they pay using an EMV chip card. This can have a negative impact on customer service by making it harder for staff to quickly collect payments from tables.

Here are two simple ways to speed up EMV transactions:

Educate your staff
Staff should be educated about how to process EMV payments. Knowing the correct steps will speed up transactions and allow staff to better assist customers. And as your staff become more comfortable and familiar with the process, longer wait times will see a decrease. Also, staff will be able to pass on their EMV knowledge to customers if asked about why EMV is necessary and how it protects card information.

Implement MiPoint
An easy way to quickly take EMV payments and boost customer satisfaction is by integrating MiPoint into an existing point-of-sale (POS) system. With MiPoint, merchants can begin processing EMV payments without making changes or software updates to their current POS system. And because MiPoint works with industry-leading POS systems like MICROS, POSitouch, and InfoGenesis, you’re able to use the POS system you’ve already invested in.

MiPoint is an innovative PCI-compliant, EMV-capable payment technology created with restaurant owners in mind. So whether you’re line busting in a crowded café or quickly customizing orders in a fine dining restaurant, your POS system needs to move as fast as your business does. With MiPoint, you’re able to cut wait times, shrink long lines, and offer customers a fast, accurate, and secure way to pay at the table.

We know that in the food and beverage industry things can get busy – fast. MiPoint lets you modify menu items, send custom email or text message receipts, edit pre-set tip amounts, and process transactions smoothly. And with MiPoint’s powerful backend analytics, you’re able to gain valuable insights into your day-to-day operations. Which items are the most popular? Who’s your top-selling employee? What is your busiest time of day? With MiPoint, you’ll see your business in a whole new light.

We work with some of the most respected players in the payments industry, which means you’re able to choose from a variety of hardware and software vendors to quickly and easily become EMV compliant. In fact, you may be able to use what you already have.

To learn more about a MiPoint integration to your POS, get in touch with us today.

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